Privacy Policy

Privacy Policy

Effective Date: November 23, 2025

Last Updated: November 23, 2025

1. Introduction

Welcome to Paw Boutique. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our pet hotel services.

2. Information We Collect

2.1 Personal Information

• Name and contact information (email, phone number)
• Account credentials (username, hashed password)
• Pet information (name, breed, age, medical records)
• Booking and payment information
• Communication preferences

2.2 Automatically Collected Information

• IP address (anonymized for privacy)
• Browser type and version
• Device information
• Usage data and analytics
• Cookies and tracking technologies

3. How We Use Your Information

We use your information to:

• Provide and maintain our pet hotel services
• Process bookings and payments
• Send booking confirmations and updates
• Improve our services and user experience
• Comply with legal obligations
• Prevent fraud and ensure security

4. Data Security

We implement industry-standard security measures including:

• SSL/TLS encryption for data transmission
• Secure password hashing (Bcrypt)
• Regular security audits
• Access controls and authentication
• Data backup and recovery procedures

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

6. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Object to data processing
• Data portability
• Withdraw consent

7. Third-Party Services

We may use third-party services for:

• Payment processing (Stripe, PayPal, Billplz, HitPay)
• Email delivery
• Analytics and performance monitoring

These services have their own privacy policies and we recommend reviewing them.

8. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at:

• Email: privacy@pawboutique.com
• Phone: Your phone number
• Address: Your business address

Note: This is a template. Please customize it with your actual business information and consult with a legal professional to ensure compliance with applicable laws (GDPR, CCPA, etc.).